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Posts Tagged Customer Service

What a great job you do

“I just wanted to tell you guys what a great job you do… getting our customer set up, no one falls out, any questions get immediate attention and best of all balancing.  I take your invoice and balance the numbers to what we billed our customers, AND

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Thank you for your thoughtfulness

It is my privilege on behalf of Andy and all of Panora Telco and Guthrie Center Communications Staff to thank you for your thoughtfulness and all of the assistance you provide to each and every day. Please give a thank you to all at TDN who were

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Extremely Impressed by a Job Well Done

“I was extremely impressed with the help I received on a toll outage issue this Saturday by one of your employees. I do not have his name in front of me, but he gave me his own cell phone number to make sure I had access to

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Great Team at Toly Means Smooth Transitions

“Could not have asked for things to go any smoother for conversion. Great team to work with at Toly.” — Cindi Mettner, Baraga Telephone Company, Michigan

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Partnering With Toly Digital

“At South Central Communications, providing great customer service at affordable prices is at our core. It is absolutely wonderful to have Aaron Suto and the whole Toly Digital family as our long distance partners because they whole-heartedly share in our commitment to great customer service.” — Michael

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Toly Digital Is Awesome: Never Going Back to Other Provider!

“Working with Toly Digital is great. Most of my interactions are with Jill, and she is so awesome. Whenever I have a question, she always gets back to me promptly and has the exact answer for me. I wouldn’t want to go back to our other provider

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Long Distance Now More Profitable Than Past 10 Years!

Toly’s customer service is second-to-none and our long distance service is now more profitable than we’ve seen in the past 10 years. The biggest impact to our bottom line was Toly’s creativeness in fitting the ILEC and CLEC businesses separately. — Randy Wilson, General Manager, InterBel Telephone Cooperative, Eureka,

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